User Terms and Conditions

This page sets out the rules that govern your use of our platform. It explains the relationship between you and us, and describes the main responsibilities we each accept when you register and play. Please read these terms carefully before creating an account or making deposits, as they form the contract between you and us.

Account responsibilities

You are responsible for keeping your account details accurate and secure. You must provide truthful personal information and update it promptly if it changes. Account access credentials are for your sole use; do not share them. If you suspect unauthorised access or loss of control of your account, tell us immediately so we can take appropriate action, which may include temporary suspension while we investigate.

Eligibility requirements

To open and maintain an account you must meet eligibility requirements published on the site, including minimum age and location checks where applicable. We may refuse registration or close accounts that fail verification checks. Only one account is permitted per person unless we agree otherwise. We reserve the right to restrict access from certain territories in line with our operating policies.

Acceptable platform use

You agree to use the platform lawfully and to refrain from actions intended to defraud, manipulate or disrupt services. Prohibited behaviour includes but is not limited to collusion, automated play, identity fraud, and attempts to bypass security or bonus rules. We may monitor activity and take action - including suspension, withholding of funds and account closure - where misuse, abuse or suspicious activity is detected.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms that are provided at the time an offer is made. These include eligibility, wagering requirements, game contribution rates, maximum bet limits and expiry periods. Only one bonus may be active where stated. We will void bonuses and related winnings if we reasonably suspect abuse or breach of the promotional terms.

Deposits and withdrawals

Payment methods available to you are presented in the cashier. Deposits are normally available to use immediately subject to verification and method-specific rules. Withdrawals are subject to identity checks and any applicable limits or delays required for security and anti-fraud procedures. We may require verification documents before processing a withdrawal. Fees charged by third-party payment providers may apply and are outside our control.

Dispute resolution

If you have a complaint, contact our support team in the first instance so we can investigate and attempt to resolve the matter. We aim to acknowledge complaints promptly and to keep you informed. Where we cannot reach agreement, disputes may be referred to an independent dispute resolution service where available, or resolved by the courts as set out in these terms.

Updates to terms and conditions

We may update these terms from time to time. We will publish changes on the site and notify you where required. Continued use of your account after changes are published constitutes acceptance of the revised terms. If you do not accept updated terms you should close your account and stop using the services.